Useful details
What to include
- Your player email or account identifier if available.
- Your device model and platform.
- The world or reward where the issue happened.
- A short description of what you expected and what happened.
For gameplay, account, privacy, or progression support, contact Niva Apps with the email associated with the game profile and a short description of the issue.
Useful details
Privacy
If your request is related to privacy or player data, include enough account context for Niva Apps to locate the correct profile without sharing passwords or private credentials.